Fraud help

If you've been hacked and are unable to access your Microsoft account, it's crucial to follow the proper recovery steps. Here are some actions you can take:

1. Use the Microsoft Account Recovery Form: Go to the official recovery page at https://account.live.com/acsr. Fill out the form with as much accurate information as possible to verify your identity.
2. Contact Microsoft Support: If you're having trouble with the recovery form or need immediate assistance, you can contact Microsoft Support. You can do this by visiting the Microsoft Support website and selecting the appropriate options for account recovery. Look for options like "Microsoft account & billing" and then "Password reset or account recovery". Depending on your region, you may have access to chat support or a callback option.
3. Secure Your Other Accounts: Since your email and recovery phone have been compromised, make sure to secure any other accounts that may be linked to your Microsoft account. Change passwords and enable two-factor authentication where possible.
4. Report the Fraud: If you believe you are a victim of fraud, consider reporting it to your local authorities and any relevant financial institutions.

It's important to act quickly to regain control of your account and prevent further unauthorized access.

References:

• I need to speak with a real person and it seems impossible. - Microsoft Q&A
• Can't sign in to my email - Microsoft Q&A