PC App Store won't uninstall AND I'm getting pop-ups that block my screen!!! - SOLUTION FOUND!

Question

PC App Store won't uninstall AND I'm getting pop-ups that block my screen!!! - SOLUTION FOUND!

Paulette S 10

Since I can't figure out how to RESPOND to the other questions, I'll put the ANSWER here! If you downloaded PC App Store and now are stuck with pop ups and/or are unable to simply 'uninstall' (the usual ways like through Control Panel); or if, like me, you're being told you can't uninstall as you aren't the administrator (and you know you ARE the administrator), try what I got from Avast Premium Security:

Restart by HOLDING DOWN SHIFT KEY and hitting Windows button (this puts your computer in Safe Mode)
Troubleshoot - Advanced Startup Settings - Restart
Choose #4 or hit F4, then do the usual uninstall procedures.
Restart computer again, it should be gone.

I was amazed at Chat on Avast - the bot gave simple, step by step instructions and if one thing didn't work, it tried something else. This company rocks!

Good luck!

J R 0 Reputation points

2026-01-29T23:48:01.98+00:00

Hi I followed your instructions and after troubleshooting I keep on getting the bitlock pop. Is there anyway to get around it?
Mark Davis 0 Reputation points

2026-02-06T06:15:20.7+00:00

I have the same problem on a windows 10 laptop. I CANT GET TO SAFE MODE! Shift + Win doesnt work. Please help!
PcAppStorehater-5640 30 Reputation points

2026-02-08T01:46:43.82+00:00

I had the same problem of not being able to uninstall PC App Store on my computer. I kept getting the pop up wanting me to create an account and put in my credit card number, which I was not about to do. I followed all the advice I could gather to uninstall with no success. After much frustration and a few hours later; I finally read somewhere that I needed to disconnect my WiFi and restart computer then go about uninstalling the usual way. AND IT WORKED!!! That was the trick. Disconnect your WiFi first; then restart computer and use your start button>control panel >programs>uninstall a program > programs and features > scroll down to the one you want to uninstall and uninstall it 👏👏👏👍. Hope this helps you. I wish I could remember where I read this to give credit where credit is due. But I’ve read so much and tried so much, I can’t remember. GOOD LUCK 🍀
RobJCut 105 Reputation points

2026-02-22T03:04:07.49+00:00

From one PC APP Store hater to another. WELL DONE! This worked perfectly for me.
bram vangeneugden 0 Reputation points

2026-04-02T13:14:27.74+00:00

Pc App store hater

Ik want to kiss you, thanks for this comment.
play2fast 25 Reputation points

2026-05-25T19:11:48.8133333+00:00

This program(PC App Store) loaded when I downloaded and installed VLC. I then had a screen come up that I couldn't close. I wanted me to create an account which I didn't try to do. I tried to close the screen by going to task manager but although task manager appeared on the task bar it wouldn't show on my screen.

I then booted into safe mode and after trying several other things that didn't work I restored from a previous restore point. That got rid of my problem with the screen that wouldn't close but I now have an icon on my desktop for PC App Store that points to c:\users<my name>\PC App Store. The folder is there with many subfolders.

I tried to uninstall it from Settings but it doesn't appear in the list of my installed apps. I don't want to just delete the icon and the folders for fear I am not getting rid of everything.

Any suggestions for how I can get rid of it completely?
EMon 0 Reputation points

2026-06-07T18:38:06.19+00:00

Pc App Store hater- Thank you so much!!
Ellie L 0 Reputation points

2026-06-19T02:28:55.94+00:00

if you’re coming across this FOLLOW PC APP STORE HATERS ADVICE, this actually worked for me i was stressing out so hard 😭 such a godsend
GREEN EDNA 0 Reputation points

2026-06-22T09:29:42.82+00:00

PC App Store Hater, Thank you!!! It worked!!!
h. likes martinis 0 Reputation points

2026-07-05T00:07:10.61+00:00

I have tried these steps & was unsuccessful. I can't get into safe mode & the PC App Store has blocked me from getting into the settings to disconnect the WiFi as someone else commented. @PcAppStorehater-5640 did you select "Allow PC App Store make changes to your PC"? I did not hit yes & it still won't uninstall.
RobJCut 105 Reputation points

2026-07-05T01:56:26.49+00:00

Try turning your router off while you complete the steps from PC App Store Hater.
Curt Mueller 0 Reputation points

2026-07-07T15:06:48.18+00:00

I had to exit via control -alt-delete. I restarted after un plugging wifi. I had to go to lower right to exit the pc app screen. Then uninstalled, and deleted set up in File Explorer. Seemed to be fine shutting down and then restarting with wifi plugged in.
Jarrilyn Black 0 Reputation points

2026-08-05T23:51:06.49+00:00

Thank God; it worked.

Never again.

3 answers

Your answer

J R 0 Reputation points

2026-01-29T23:48:01.98+00:00

Hi I followed your instructions and after troubleshooting I keep on getting the bitlock pop. Is there anyway to get around it?
Mark Davis 0 Reputation points

2026-02-06T06:15:20.7+00:00

I have the same problem on a windows 10 laptop. I CANT GET TO SAFE MODE! Shift + Win doesnt work. Please help!
PcAppStorehater-5640 30 Reputation points

2026-02-08T01:46:43.82+00:00

I had the same problem of not being able to uninstall PC App Store on my computer. I kept getting the pop up wanting me to create an account and put in my credit card number, which I was not about to do. I followed all the advice I could gather to uninstall with no success. After much frustration and a few hours later; I finally read somewhere that I needed to disconnect my WiFi and restart computer then go about uninstalling the usual way. AND IT WORKED!!! That was the trick. Disconnect your WiFi first; then restart computer and use your start button>control panel >programs>uninstall a program > programs and features > scroll down to the one you want to uninstall and uninstall it 👏👏👏👍. Hope this helps you. I wish I could remember where I read this to give credit where credit is due. But I’ve read so much and tried so much, I can’t remember. GOOD LUCK 🍀
RobJCut 105 Reputation points

2026-02-22T03:04:07.49+00:00

From one PC APP Store hater to another. WELL DONE! This worked perfectly for me.
bram vangeneugden 0 Reputation points

2026-04-02T13:14:27.74+00:00

Pc App store hater

Ik want to kiss you, thanks for this comment.
play2fast 25 Reputation points

2026-05-25T19:11:48.8133333+00:00

This program(PC App Store) loaded when I downloaded and installed VLC. I then had a screen come up that I couldn't close. I wanted me to create an account which I didn't try to do. I tried to close the screen by going to task manager but although task manager appeared on the task bar it wouldn't show on my screen.

I then booted into safe mode and after trying several other things that didn't work I restored from a previous restore point. That got rid of my problem with the screen that wouldn't close but I now have an icon on my desktop for PC App Store that points to c:\users<my name>\PC App Store. The folder is there with many subfolders.

I tried to uninstall it from Settings but it doesn't appear in the list of my installed apps. I don't want to just delete the icon and the folders for fear I am not getting rid of everything.

Any suggestions for how I can get rid of it completely?
EMon 0 Reputation points

2026-06-07T18:38:06.19+00:00

Pc App Store hater- Thank you so much!!
Ellie L 0 Reputation points

2026-06-19T02:28:55.94+00:00

if you’re coming across this FOLLOW PC APP STORE HATERS ADVICE, this actually worked for me i was stressing out so hard 😭 such a godsend
GREEN EDNA 0 Reputation points

2026-06-22T09:29:42.82+00:00

PC App Store Hater, Thank you!!! It worked!!!
h. likes martinis 0 Reputation points

2026-07-05T00:07:10.61+00:00

I have tried these steps & was unsuccessful. I can't get into safe mode & the PC App Store has blocked me from getting into the settings to disconnect the WiFi as someone else commented. @PcAppStorehater-5640 did you select "Allow PC App Store make changes to your PC"? I did not hit yes & it still won't uninstall.
RobJCut 105 Reputation points

2026-07-05T01:56:26.49+00:00

Try turning your router off while you complete the steps from PC App Store Hater.
Curt Mueller 0 Reputation points

2026-07-07T15:06:48.18+00:00

I had to exit via control -alt-delete. I restarted after un plugging wifi. I had to go to lower right to exit the pc app screen. Then uninstalled, and deleted set up in File Explorer. Seemed to be fine shutting down and then restarting with wifi plugged in.
Jarrilyn Black 0 Reputation points

2026-08-05T23:51:06.49+00:00

Thank God; it worked.

Never again.

Answer 1

Fredisco 0

My friend got his for searching word on bin, and clicking the first Microsoft Recommended link. (she wanted to purchase and install word, and she trusted Microsoft Bing.

0 comments

Answer 2

John Kiley 0

disconect pc from the internet thne reboot then uninstall works easy and fast

0 comments

Answer 3

If you're having trouble uninstalling the PC App Store and encountering pop-ups, the steps you've outlined for entering Safe Mode and then attempting to uninstall the application are a good approach. Safe Mode can help in situations where normal uninstallation methods fail due to permissions or other issues. Additionally, if you're receiving messages indicating that you are not the administrator, it's worth ensuring that your user account has the necessary permissions.

For further troubleshooting, you might also consider using PowerShell to remove the app if it is registered for your account. Here's a brief overview of how to do that:

Open PowerShell as an administrator.
Use the command Get-AppxPackage -Name <App_name> to check if the app is installed.
If it is, you can remove it using Remove-AppxPackage -Package '<package_name>'.

Make sure to replace <App_name> and <package_name> with the actual names of the app you're trying to uninstall. This method can sometimes bypass issues encountered in the GUI.

If you continue to experience problems, consider checking for any third-party software that might be interfering with the uninstallation process, such as antivirus programs.

References:

Modern, Inbox, and Microsoft Store Apps troubleshooting guidance