how do i recover my hotmail account

Catherine A Fitzpatrick 5 Reputation points
2026-01-24T01:35:34.3+00:00

my son changed the alias on the microsoft account and now my hotmail account is saying This email is part of a reserved domain. Please enter a different email address.

Outlook | Windows | New Outlook for Windows | For home

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  1. abdul munaf Sheikh 0 Reputation points
    2026-09-12T18:53:38.47+00:00

    If restored I may be allowed to activate it

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  5. EmilyS726 266.8K Reputation points Independent Advisor
    2026-01-24T02:10:26.92+00:00

    Hello

    Are you saying your son removed your hotmail.com address as alias, and you got that error when you tried to add it back? If so, I hate to tell you, once an alias that is outlook.com or hotmail.com is deleted, it is gone. It cannot be added back or recovered.

    Microsoft explains it here: https://support.microsoft.com/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

    Under the section "Remove an email address", it says: "Are you sure? If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again."

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