OneDrive Outlook

雄太 青木 5 Reputation points
2026-01-23T00:08:24.0633333+00:00

メールがOneDriveに同期されず、Outlookを開くたびに未読メールをなりOutlookに同期されない為、PCをシャットダウンする際に強制終了しないとシャットダウンをできなく困っています。

Microsoft 365 and Office | OneDrive | For business | Android
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  1. EmilyS_726 29,000 Reputation points Volunteer Moderator
    2026-01-23T00:29:14.85+00:00

    こんにちは。

    これは、現在発生している商用版 Microsoft 365 製品に影響を与えているサービス障害に関連している可能性があります。Microsoft はこちらでこの件について情報を提供しています:https://status.cloud.microsoft/

    管理者ユーザーの方は、管理センターの MO1221364 でも状況を確認できます。

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  2. AI answer

    2026-01-23T00:09:02.65+00:00

    It seems you are experiencing issues with Outlook not syncing emails properly with OneDrive, which is causing problems when shutting down your PC. Here are a few steps you can try to resolve this issue:

    1. Check Your Account Settings: Ensure that your Outlook account settings are correctly configured to sync with OneDrive. You may want to verify that your email account is set up properly in Outlook.
    2. Clear Offline Items: If you are using cached mode in Outlook, you can try clearing offline items from the folder where the sync failures occur. Right-click the folder, select Properties, go to the General tab, and select Clear Offline Items.
    3. Use Online Mode: If the issue persists, consider using Outlook in online mode instead of cached mode to see if that resolves the syncing problem.
    4. Registry Key Adjustment: Sometimes, registry keys can help with syncing issues. There are specific registry keys that can be adjusted to improve Outlook's performance with IMAP accounts. You can find guidance on how to modify these keys safely.
    5. Selective Startup: If Outlook is freezing or not responding, you might want to perform a selective startup to identify if any services or startup programs are causing the issue. This can help isolate the problem.

    If these steps do not resolve the issue, you may need to consult further resources or support for more specific troubleshooting related to your setup.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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