Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error 43881 on free traial for entra id p2
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
ips
5
Reputation points
Hii, I need help with Microsoft Azure and activating free trial for Entra ID P2. When I enter my credit card which is needed to purchase free entra ID 2 (0Eur) just to confirm card, i get error 43881. I tried calling help number for my country but I always get AI and she doesnt understand what I need help with. I am trying for 2 days now and it is really frustrating. I also tried 3 different browsers and 3 different credit cards.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-01-23T00:08:02.86+00:00 Hello ips,
Could you please share more details on your issue like including error images and document links if following any?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 0%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
ipsk 0 Reputation points2026-01-27T10:57:41.0433333+00:00 I get this error. I tried today 2 other credit cards but those I can even put in I just get message to check if my information is correct (it is I like 100 time checked) in red letters below credit card number. For cards I tried last week is message above in image.
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ipsk 0 Reputation points
2026-01-27T11:13:46.3366667+00:00 please urgent action because my free credit on azure is expiring in 15 days and I was not able to do anything since I created it!!! I lost 15 days! Could you prolong this somehow? because it is useless without option to actually try some services...
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2026-01-28T22:29:42.36+00:00 Hello ips,
Please share your contact email address and availability time zone in
Private messagestab to proceed further.
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