Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to skip “User Details / Continue” page after OTP verification in Azure AD B2C SignIn flow
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ramprasad.r
130
Reputation points
Description
We are using Azure AD B2C built-in SignIn user flow with email OTP verification.
Current behavior:
User signs in using email and password
Email OTP is sent and verified successfully
After verification, B2C shows an additional “User Details – Email address verified. You can now continue” page
User must click Continue to be redirected back to the application
Expected behavior: Once the OTP is verified, the user should be automatically redirected back to the application, without showing the intermediate User Details / Continue page.
Question to Microsoft Support
Is there any configuration or setting in built-in Azure AD B2C user flows to:
- Skip the “User Details” confirmation page?
- Automatically continue after OTP verification?
If not supported, please confirm officially that:
This behavior is by design
**Custom Policies (IEF)** are the only supported solution to remove this page
Environment Details
Service: Azure Active Directory B2C
User Flow: SignInSignUp
Verification Method: Email OTP
Policy Type: Built-in user flow (not custom policy)
Impact
This extra confirmation step impacts user experience and adds an unnecessary interaction during sign-in.
Skip the “User Details” confirmation page?
Automatically continue after OTP verification?
If not supported, please confirm officially that:
This behavior is by design
**Custom Policies (IEF)** are the only supported solution to remove this page
Environment Details
Service: Azure Active Directory B2C
User Flow: SignInSignUp
Verification Method: Email OTP
Policy Type: Built-in user flow (not custom policy)
Impact
This extra confirmation step impacts user experience and adds an unnecessary interaction during sign-in.
Attachements
Sign-In Page
OTP Sending Page
OTP verification page
“User Details – Email verified. Continue” page
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Carolyne 1,151 Reputation points Microsoft Employee2026-03-18T12:53:14.14+00:00 This behavior is by design for built‑in Azure AD B2C user flows: when using email OTP verification, the “User Details / Continue” confirmation page cannot be skipped and automatic redirection after OTP is not supported in built‑in policies.
There is no portal or policy setting to suppress that page in built‑in SignIn/SignUp flows; the External Identities UX always requires an explicit Continue action after OTP verification.
To unblock customers and remove the page, the only supported solution is Custom Policies (IEF), where you can control orchestration steps and redirect immediately after OTP verificatio
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