Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I am unable to open the Azure
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JAGADEESH
0
Reputation points
- Error Code:
AADSTS5000225 - Message: Tenant blocked due to inactivity
- Trace ID & Correlation ID: Used by Microsoft support to trace the issue
- Timestamp: January 20, 2026 — when the error occurred
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-01-20T15:50:36.96+00:00 Hello JAGADEESH,
Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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