Where can I get older user manual on Business Central please, we give support to a company who still has the older version

Gerda Muller 0 Reputation points
2026-01-20T14:42:09.4266667+00:00

Hi, we are currently giving support to a business on Business Central but they are on a very old version, where can we get manuals to assist us on the Authorizations and transactions.

Thank you

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BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

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  1. AI answer

    2026-01-20T14:42:19.5666667+00:00

    To obtain older user manuals for Business Central, you may want to consider the following options:

    1. Documentation Archive: Microsoft provides documentation for various versions of Business Central. You can access the documentation that corresponds to the version your client is using. It is recommended to take a copy of the content that reflects the version of your on-premises solution and deploy it to your own website for easier access.
    2. Dynamics 365 Community: You can also ask questions in the Business Central community forums where other users and experts may have access to older manuals or can guide you on where to find them.
    3. CustomerSource: If you have access to CustomerSource, you can find downloadable materials and resources specific to older versions of Business Central there.
    4. Contact Support: If you are unable to find the manuals through the above methods, consider reaching out to your Business Central reselling partner or Microsoft support for assistance in obtaining the necessary documentation.

    These resources should help you find the manuals you need to assist your client effectively.


    References:

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