Unable to Register Work Account for Microsoft Edge Add-ons on Partner Center

Ashif Badnale 0 Reputation points
2026-01-20T09:14:00.3433333+00:00

Hello,

I am trying to register and publish a Microsoft Edge extension using a work/organization account on Microsoft Partner Center. However, I repeatedly receive the following error:

"This account is not registered with Microsoft Edge program on Partner Center. This account is not registered with Partner Center. To submit Microsoft Edge Add-ons you must register and sign-in using a Microsoft account (Outlook/Live/Hotmail). To use your work/business account, kindly work with your email administrator to permit you to access Microsoft Partner Center. If you are already registered for the Microsoft Edge program on Partner Center and you believe this is an error, try deleting your browser cookies and then login again."

I have already:

  • Attempted developer registration
  • Cleared browser cookies and cache
  • Tried multiple browsers
  • Verified admin permissions

The issue still persists.

Has anyone faced this issue while using a work account for Microsoft Edge Add-ons? Any guidance on required configuration or next steps would be appreciated.

Microsoft Partner Center | Other
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