Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

Hello Vakul Sharma

Thank you for reaching out to Microsoft Q&A.

The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.

Tenant inaccessible due to inactivity

If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.

If it has been less than 20 days since the block, please provide the following details for further assistance via private message:

• Tenant ID
• Correlation ID from the login failure
• Timestamp of the failure
• Subscription ID
• Contact phone number (add +Country code)
• Contact email address
• Email address (affected account)
• Country
• TimeZone

Hi Shubham,
It is possible that the account is inactive from 200 days. I was trying to use the azure free services to deploy my app on azure and it asked for account detail. I added my account detail today and after that it is showing the error: the tenant has been blocked. So i am worried about the account details and no payment should be deducted from the account.