I am no longer at a company and Teams and OneDrive keep trying to log into the account on my personal computer

Mandy Hansen 0 Reputation points
2026-01-13T00:20:27.8966667+00:00

How do I delete a corporate Teams account after I have left the organization?

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  1. AI answer

    2026-01-13T00:20:34.0033333+00:00

    To delete a corporate Teams account after leaving an organization, you typically need to ensure that your account is removed from the organization's Microsoft 365 environment. If your account is still active, it may continue to prompt you for login on your personal computer. Here are the general steps you can take:

    1. Contact Your Former Employer: Reach out to your former employer's IT department or administrator to request the deletion of your account. They can initiate the removal of your account from their Microsoft 365 tenant.
    2. Remove the Account from Your Device: On your personal computer, you can remove the Teams application and clear any saved credentials. This can typically be done through the settings of the Teams app or by uninstalling it completely.
    3. Clear Cached Credentials: You may also want to clear any cached credentials in Windows Credential Manager that may be causing Teams to prompt for login.

    If your organization uses Active Directory, the account deletion will need to be handled through that system, and you will not be able to delete it yourself from Microsoft Teams directly.

    For more specific instructions or if you need further assistance, refer to the Microsoft support documentation or contact Microsoft support directly.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. EmilyS726 264.9K Reputation points Independent Advisor
    2026-01-13T00:53:25.6466667+00:00

    Hello,

    Assuming it is on a Windows 11 computer?

    If so, you can go through these steps:

    Can you go to your Windows Settings > Accounts > Access Work or School (note, it is the briefcase icon, not the envelope icon). Then see if the organization email address is still listed? If so, click on it and then disconnect it.

    ==================

    Next, type contro panel in the search on the taskbar to launch it, then go to Credential Manager > Windows credential tab, look for anything referencing the organization account, right click and delete all that is found.

    ===============

    Hold down Windows + R keys, copy and paste the following path into the run box (one at a time please), and press enter to launch the folder. When it is launched, delete everything in the folder. If you run into any sub folder that will not allow you to delete, go into that sub folder, and delete from within.

    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    %LocalAppData%\Microsoft\OneAuth

    %LocalAppData%\Microsoft\TokenBroker

    %LocalAppData%\Microsoft\IdentityCache  

    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy =========================

    Restart the computer after that. Then check to see if the organization account is now gone.

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