PWA Package Identity Mismatch Error - Cannot Upload to Windows Store

yan gao 0 Reputation points
2026-01-10T19:10:25.97+00:00

I am trying to upload a PWA app to the Windows Store but encountering package identity validation errors.

App Information:

  • App Name: 治愈每一天 (Healing Every Day)
  • Store ID: 9NRHKL73J20K
  • Product Type: MSIX or PWA app

Problem:

I used PWA Builder (pwabuilder.com) to generate a Windows package with the exact identity information from my Partner Center Product Identity page:

  • Package ID: DailyQuoteStudio.608764DDCEAA
  • Publisher: CN=A6FB4113-0AE0-4486-8B28-2D5BEBD01DC9
  • Publisher Display Name: Daily Quote Studio

However, when uploading the .msixbundle file to Partner Center, I get validation errors saying the package identity doesn't match. The error shows a different Package Family Name suffix than what's displayed in my Product Identity page.

Steps Already Tried:

  1. Verified all identity information matches Product Identity page
  2. Regenerated package multiple times
  3. Deleted and recreated the app
  4. Double-checked Publisher ID (A6FB4113, not A6F8)

Question:

How can I resolve this identity mismatch? Should I reset my app's identity or use a different method to generate the package?

Thank you!

Microsoft Partner Center | Other
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