Certain Conversations in Copilot Work Account Disappeared from My Account History

exk 0 Reputation points
2026-01-10T15:54:28.9566667+00:00

There are dozens of conversations missing from my Microsoft Copilot history. My entire history isn't gone, but there are specific months and weeks where I was brainstorming and editing documents for work that are entirely gone. For example, I was working on a number of projects on December 26/27, 2025 that are gone when I logged in today January 10, 2026. I did not delete them. Can someone help me understand why some conversations are gone and others retained, within the same account? And if there is a way to get back the lost conversations? This has never happened before and now there's a lot of lost work I have to re-create.

Microsoft Copilot | Microsoft 365 Copilot | Development
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