Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
not able to login using my email id in azure portal
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Murali Mohan Meda
0
Reputation points
I recently signed up for free Azure using my email ID and successfully completed the payment and verification process. However, I am now unable to log in to the Azure portal using the same email ID. I am encountering the following error, Please help me to get sign in .
Sign-in failed
Error code: interaction_required
Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 631a2e60-59f8-47a7-bb18-4bef0e734800 Correlation ID: 019ba84a-b2af-72fc-8d98-d2ce5121a481 Timestamp: 2026-01-10 14:23:48Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-01-13T01:11:56.4866667+00:00 Hello Murali Mohan Meda,
Please share the email address that is used to sign up Azure in
Private messagestab.
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