Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
{ "sessionId": "ca03dec6dbb2414ba6886dba2ae2bdd4", "errors": [ { "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Servi
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Pragnesh Shah
0
Reputation points
Continouslu getting this error for any gmail id i use.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-01-09T16:51:36.3966667+00:00 Hello Pragnesh Shah,
Please share your email address that is used to sign up Azure Portal in
Private messagestab. -
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Carolyne 1,151 Reputation points Microsoft Employee2026-02-03T07:36:11.18+00:00 This error typically means that the sign-in is using a personal Microsoft account (live.com) that is not present in the target Entra tenant, so access to the application is blocked with AADSTS16000. You may need to ask a tenant admin to invite the account as a B2B guest (External user) and accept the invitation, or sign in with a work/school account that already exists in the tenant, then retry access.
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