Window media player can not find the internet so no album info. WHY?

Hi Daymon 0 Reputation points
2026-01-09T10:38:35.63+00:00

Window media player can not find the internet so no album info. WHY?

Windows Insider program | Windows Insider preview | Internet and connectivity

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  1. CrazyKats 19,245 Reputation points Volunteer Moderator
    2026-01-09T16:57:31.02+00:00

    Hi,

    What Insider build and Channel are you on?

    WIN+R, type winver for the build #.

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  2. AI answer

    2026-01-09T10:38:43.1666667+00:00

    If Windows Media Player cannot find the internet, it may be due to several reasons, such as network connectivity issues or incorrect settings. Here are some steps you can take to troubleshoot the problem:

    1. Check Internet Connection: Ensure that your computer is connected to the internet. You can do this by trying to access a website through your web browser.
    2. Firewall or Security Software: Sometimes, firewall settings or security software can block Windows Media Player from accessing the internet. Check your firewall settings to ensure that Windows Media Player is allowed to connect.
    3. Update Windows Media Player: Ensure that you are using the latest version of Windows Media Player, as updates may fix connectivity issues.
    4. Check Proxy Settings: If you are using a proxy server, make sure that the settings are correctly configured in Internet Explorer, as Windows Media Player uses these settings to connect to the internet.
    5. Trusted Sites: If you are trying to access album information from a specific site, ensure that the site is added to the Trusted sites zone in Internet Explorer. This can help with connectivity issues related to specific URLs.

    If the issue persists, you may need to look into more specific configurations or consult additional resources for troubleshooting Windows Media Player connectivity issues.


    References:

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