A cloud-based identity and access management service for securing user authentication and resource access
B2C Failed to fetch Object ID using AAD-Common read
Tuan Pham Van
0
Reputation points
Hi Support Teams,
Description: We are reporting a critical regression in our B2C authentication flow that began from Jan-09-2026 at 8:00 AM UTC.
The Exception/Issue: Previously, our technical profile successfully retrieved the objectId and passed it to a Validation Profile to query the Microsoft Graph API. As of the timestamp above, this flow is consistently failing with exceptions, blocking all user logins.
Technical Workflow:
- User login using "SelfAsserted-LocalAccountSignin-Email" technical profile which using some validation technical profile
- AAD-Common - Used to retrieve the user's
objectId. from signinName (refer to image bellow) - Get-Addition-User-Information-Using-Graph-TechnicalProfile - Uses the retrieved
objectIdto call Microsoft Graph API. - Observation: The
objectIdappears to be missing or invalid during the hand-off, causing the Graph API call to fail.
- AAD-Common - Used to retrieve the user's
Questions for Support:
- Were there any underlying changes to the B2C identity framework or claims exchange handling deployed at Jan-09-2026 8:00 AM?
- Is there a known service degradation affecting the Graph API connector or Technical Profile execution in our region?
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Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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