Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000225 Account blocked due to inactivity
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Aman Bhardwaj
1
Reputation point
Hi Team,
I'm facing an issue with login to azure portal where I'm unable to login and it errors out with **Error code: interaction_required Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.
**I will be attaching an image of the error page for your reference.
While researching about it, I figured out it might have happened for other users due to a missing upgrade to Azure Databricks, however I never received any email about any upgrades to Databricks workspaces from Microsoft.
**My Request:
** I hereby, request you to please unblock my azure account, if possible. If not, then please delete any payment details(cards etc) or subscriptions or resources(unknowingly hanging) that I had saved with that account. In short any payment related related information.
Thank you for reading this patiently.
Looking forward to your answer.
Aman Bhardwaj
******@gmail.com
Screenshot 2026-01-09 at 09.46.47.png
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-01-09T09:37:46.38+00:00 Hello Aman Bhardwaj Please share the details over private messages to assist you further
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2026-01-12T10:20:54.8633333+00:00 Hello Aman Bhardwaj Please share the details over the private messages so that we can assist you further.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 72%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alexander Marius Kulsrud 20 Reputation points2026-01-12T16:27:44.0633333+00:00 Rukmini, sorry for hijacking this thread but I was unable to tag you. I have the same issue and created post, but unfortunately I put it in the wrong category. Could you please have a look at https://learn.microsoft.com/en-us/answers/questions/5703461/tenant-deactivated-because-of-inactivity-need-help
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2026-01-12T16:29:15.22+00:00 Alexander Marius Kulsrud Sure will check
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