my microsoft home organization password has me locked out of new computer.

Tim Keane 20 Reputation points
2026-01-05T17:51:03.27+00:00

I own my own business and set up this new computer as business. The password has me locked out

I do authenticator then get to change password page then it says "we ran into a problem please try again" I did a contract with Microsoft and the person said I can't help you. I can get into computer but can't update software, can't download Norton.

Microsoft Security | Microsoft Identity Manager
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