I need a new azure Tenant since old one was deleted due to inactivity

Question

I need a new azure Tenant since old one was deleted due to inactivity

Johan Morales 5

Hi,

My tenant was deleted, that is ok. Now, can you allocate a new one?

Johan Morales 5 Reputation points

2026-01-05T17:06:13.7233333+00:00

I got this message:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 85b484b6-7959-44d4-98ac-ea4764d54801 Correlation ID: 019b8f1e-4a2b-7d0e-b3f0-dbe9b3a2ade8 Timestamp: 2026-01-05 17:04:45Z

That is ok, Can you allocate a new tenant from zero?
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-01-05T17:24:18.36+00:00

Hello Johan Morales,

Could you please share your email address that is used to sign up for Azure in Private messages tab?
Vincenzo Billett 5 Reputation points

2026-01-05T18:52:31.7733333+00:00

I am having the same issue, and all support is within the azure portal itself which is inactive due to the inactivity.
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-01-05T18:53:53.72+00:00

Hello Vincenzo Billett,

Please create a new Q&A post at https://learn.microsoft.com/en-us/answers/questions/ask/ and select the Microsoft Security | Microsoft Entra | Microsoft Entra ID tag when submitting your question and tag me over new post.
Vincenzo Billett 5 Reputation points

2026-01-05T19:01:43.3166667+00:00

thanks for the quick response! i tried logging in again to produce the error code, but it seems I now have access to a new tenant, thank you very much!

Your answer

Johan Morales 5 Reputation points

2026-01-05T17:06:13.7233333+00:00

I got this message:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 85b484b6-7959-44d4-98ac-ea4764d54801 Correlation ID: 019b8f1e-4a2b-7d0e-b3f0-dbe9b3a2ade8 Timestamp: 2026-01-05 17:04:45Z

That is ok, Can you allocate a new tenant from zero?
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-01-05T17:24:18.36+00:00

Hello Johan Morales,

Could you please share your email address that is used to sign up for Azure in Private messages tab?
Vincenzo Billett 5 Reputation points

2026-01-05T18:52:31.7733333+00:00

I am having the same issue, and all support is within the azure portal itself which is inactive due to the inactivity.
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-01-05T18:53:53.72+00:00

Hello Vincenzo Billett,

Please create a new Q&A post at https://learn.microsoft.com/en-us/answers/questions/ask/ and select the Microsoft Security | Microsoft Entra | Microsoft Entra ID tag when submitting your question and tag me over new post.
Vincenzo Billett 5 Reputation points

2026-01-05T19:01:43.3166667+00:00

thanks for the quick response! i tried logging in again to produce the error code, but it seems I now have access to a new tenant, thank you very much!