Microsoft 365 and Office | Visio | Other | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
Visio can't drag/move anything
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
D Castillo
0
Reputation points
I have followed suggestions from other posts regarding screen compatibility and running in safe mode with no success. I also ran the online repair and nothing has fixed it for me. I don't have a mobile device to be a screen issue, and like mentioned above I already ran those options without success. I have Microsoft® Visio® 2021 MSO (Version 2511 Build 16.0.19426.20218) 64-bit version and all I can do is move icons that are placed by using the keyboard arrow keys. Same applies for new blank drawings or existing, running on safe mode. Any other suggestions? I have a organization provided workstation, no access to another account.
Microsoft 365 and Office | Visio | Other | Windows
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L 25 Reputation points Microsoft External Staff Moderator2026-01-05T15:06:49.2866667+00:00 This thread is duplicate with this thread: https://learn.microsoft.com/en-us/answers/questions/5693063/visio-cant-drag-move-anything