Building and customizing solutions using Microsoft 365 Copilot APIs and tools
If you are experiencing issues with Microsoft Copilot freezing when trying to copy and paste information, here are a few troubleshooting steps you can take:
- Check for Updates: Ensure that your Microsoft 365 apps are up to date. Sometimes, bugs are fixed in newer versions.
- Clear Cache: Clearing the cache of your browser or the app may help resolve freezing issues.
- Use Developer Tools: If you are using Microsoft Edge, you can utilize the F12 developer tools to check for any errors that may be causing the freezing. Look at the Network view and check the logs for any issues that occur when you attempt to copy.
- Feedback Submission: If the problem persists, consider submitting feedback through the Copilot Chat session to report the issue. This can help improve the Copilot experience.
- Contact Admin: If you are part of an organization, reach out to your Microsoft 365 admin to ensure there are no policies blocking Copilot functionality.
If these steps do not resolve the issue, you may want to consult Microsoft support for further assistance.
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