I think someone hacked into my account and is forwarding my messages

Stephanie Rohan 0 Reputation points
2025-12-31T01:25:04.78+00:00

I keep getting a message that all messages I receive are being forwarded. I also have had some people tell me my mailbox is full and another email address is associated with it. How do I stop this?

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
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  1. AI answer

    2025-12-31T01:25:12.7433333+00:00

    If you suspect that your account has been compromised and someone is forwarding your messages, you should take immediate action to secure your account. Here are some steps you can follow:

    1. Check for Suspicious Activity: Review your Sent Items folder for any messages that you did not send. If you find any, it indicates that your account may have been compromised.
    2. Reset Your Password: Change your password immediately to prevent further unauthorized access. Make sure to choose a strong, unique password.
    3. Review Mail Forwarding Settings: Check if there are any email forwarding rules set up that you did not create. You can do this by connecting to Exchange Online PowerShell and running the following command:
         Get-Mailbox -Identity <YourEmailAddress> | Format-List Forwarding*Address,DeliverTo*
      
      Replace <YourEmailAddress> with your actual email address. This will show if there are any forwarding addresses configured.
    4. Remove Suspicious Forwarding Rules: If you find any suspicious forwarding rules, remove them immediately.
    5. Enable Multi-Factor Authentication (MFA): If you haven't done so already, enable MFA on your account to add an extra layer of security.
    6. Notify Your Email Admin: If you are part of an organization, inform your email administrator about the situation. They may need to take additional steps to secure your account.
    7. Scan for Malware: Ensure that your devices are free from malware that could have compromised your account.

    By following these steps, you can help secure your account and prevent further unauthorized access.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Gérard Oomens 131.6K Reputation points Volunteer Moderator
    2025-12-31T01:41:12.54+00:00

    Check rules on a computer:

    https://outlook.live.com/mail/0/options/mail/rules

    Remove unwanted rules.

    And check you account:

    Microsoft account security info & verification codes

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