Segundo monitor reconhece mas não liga

Matheus Leite 0 Reputation points
2025-12-30T23:43:55.9266667+00:00

Boa noite comunidade

estou com um problema no meu notebook helios predator ph315-52

é EXATAMENTE o mesmo problema desse poster: segundo monitor parou de funcionar
eu fiz EXATAMENTE o que o camarada fez e mais algumas coisas

testei o meu notebook com linux e o problema continua
testei o meu notebook com outros monitores e tambem não funciona

estou começando a ficar desconfiado de problema no hardware. alguem tem ideia do que pode ser? o do amigo ai volto magicamente a funcionar...

Windows for home | Windows 10 | PC projection
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  1. Ivan B 123.4K Reputation points Independent Advisor
    2025-12-31T00:21:13.3933333+00:00

    Oi,

    Sinto muito mais e hardware se o problema continuar no linux e com outros monitores a falha e a Hardware pode ser com a entrada de video sinto muito.

    Nesse caso se voce estive em garantia solicitar a Acer, ja tive laptops Acer predator e tive problema entrada interna HDMI ficando intermitente fiz a troca com Acer.

    Dê seu feedback se a informação foi útil confirmando a resposta ou não.

    Obrigado

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  2. AI answer

    2025-12-30T23:44:06.3933333+00:00

    It seems you are experiencing issues with your second monitor not functioning properly on your Helios Predator PH315-52 notebook. Since you have already tested the notebook with Linux and other monitors, it does suggest a potential hardware issue. Here are a few troubleshooting steps to consider:

    1. Check Connections: Ensure that all cables are securely connected and that there are no visible damages to the ports or cables.
    2. Display Settings: Use the Windows + P keys to toggle through the display modes (Duplicate, Extend, Second screen only) and see if the monitor responds.
    3. Update Drivers: Make sure that your graphics drivers are up to date. You can do this through the Device Manager in Windows.
    4. Test with Different Ports: If your notebook has multiple output ports (HDMI, DisplayPort, etc.), try connecting the monitor using a different port.
    5. Monitor Power: Ensure that the second monitor is powered on and functioning correctly by testing it with another device if possible.
    6. Hardware Diagnostics: If available, run any built-in hardware diagnostics provided by your notebook manufacturer to check for hardware issues.

    If none of these steps resolve the issue, it may indeed indicate a hardware failure that could require professional repair or replacement.

    References:

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