Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
probleme de connexion
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GROUPE PRIMA S.A
20
Reputation points
Bonjour,
J'arrive pas a me connecter et voici l'erreur qui s'affiche
Sign-in failed
Error code: interaction_required
Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 29478dcb-76bb-4298-88d8-10bf7f061a01 Correlation ID: 019b7061-77b3-77b9-9f81-df6a899fd356 Timestamp: 2025-12-30 17:49:54Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Carolyne 1,151 Reputation points Microsoft Employee2026-01-28T19:58:56.9166667+00:00 Thanks for reaching out. Please see full guidance on this issue on the link you have shared- https://learn.microsoft.com/en-us/entra/fundamentals/inaccessible-tenant
Typically if within the grace period-the tenant can be recovered and if not you may have to create a new tenant. Recovery involves lodging a support ticket which will involve the data protection team for unblocking.
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