Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
i resistered for microsoft imagine cup through this account it was mention that for this we can access up to 5k dollars credit but it shows that i am not resistered for tenant please resister my account to tenant as external user date is running
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Piyush Patel
20
Reputation points
{
"sessionId": "PII",
"errors": [
{
"errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'PII in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: PII Correlation ID: PII Timestamp: 2025-12-29 13:55:03Z",
"clientId": "PII",
"scopes": [
"PII"
]
}
``` ]
}
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-12-29T20:28:26.45+00:00 Hello **Piyush Patel**Based on your description, it appears that you have created a Microsoft personal account, not an Azure work or school account. This is why you’re encountering errors when trying to access the Azure Portal.
Issue: When users try to login to Azure portal using their personal Microsoft Account (Outlook, Hotmail..) they are getting AADSTS160021 or AADSTS16000 or AADSTS50020 errors.
Reason: When signing in to the Azure portal with a personal Microsoft account, you are automatically connected to the Microsoft Services tenant (Tenant ID:
f8cdef31-a31e-4b4a-93e4-5f571e91255a).You can verify this by navigating to Microsoft Entra ID > Overview, where you’ll see this Tenant ID.
This default tenant does not have a directory associated with it, which you can confirm by going to the Settings blade. As a result, you cannot perform administrative actions such as:
- Creating users or groups
- Registering enterprise applications
- Managing resources
In short, it’s a system tenant with restricted capabilities, and administrative access is not granted by default.
Solution: To fully utilize the Azure portal, you need to create your own tenant instead of relying on the Microsoft Services tenant.
Follow these steps:
- Open an in-private/incognito browser window (to avoid automatic sign-in via SSO).
- Navigate to https://azure.microsoft.com/en-us/free/ to sign up for a free Azure account.
- During the setup, you’ll be prompted to create a new directory (tenant). Once completed, you will become the Global Administrator of this new tenant, giving you full access to manage Azure resources.
Otherwise,, please provide your email address over private messages using which you are trying to sign in to Azure
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PIYUSH PATEL 0 Reputation points2025-12-29T20:33:02.97+00:00 Hello rukmini first of all thank you very much. I am trying to login through to my personal gmail.address that i have used to resister to microsoft imagine cup MY personal gmail address is. ******@gmail.com
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-12-30T20:58:31.2666667+00:00 PIYUSH PATEL Did you create a new tenant?
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PIYUSH PATEL 0 Reputation points
2025-12-31T15:32:14.0466667+00:00 I am trying to create a trnant but it is asking for card and i dont hold a card and one more thing it was mention that that in imagine cup we have to use microsoft ai services if you guys cant do that to provide our account already resistered for us then what is means to be conducting that event just disgusting as an aspiring student of iit
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