CSP reseller account is suspended

CSP reseller account is suspended.

CSP (Indirect Reseller) status is currently set to "suspend." In my opinion, this is related to my recent move. Since June 27, 2025, I have been trying to get in touch with someone who can assist me with this issue, so I can continue supporting my customers—and thus Microsoft customers as well. The only response I’ve received is that my status is “suspend” and that I need to figure it out myself.

I would appreciate some help, as I am eager to migrate more customers to Microsoft, but this situation is preventing me from doing so.

My first sale for Microsoft dates back to 2018, which demonstrates my loyalty as a partner. May this loyalty be reciprocated in a more supportive way?

Thank you for contacting Microsoft Partner support. We see that your CSP reseller account is suspended.

Unfortunately, we cannot reactivate suspended account and cannot share any further details.

In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other.  Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details.

Please help me