Access denied when visit the Microsoft PartnerCenter Hareware program

Anonymous
2025-12-25T02:37:26.4466667+00:00

I initiated the Hardware enrollment and uploaded the EV Certificate BEFORE my Partner Center Account Vetting was completed.

Now, my Partner Center Account Vetting is fully Passed, but the Hardware Program does not shown in dashboard, and all Hardware roles are hidden in User Management.When direct access Hardware program, I got a notice that my account is DEACIVATED

The Correlation ID is: db3d37ef-0a05-4868-b9bb-8a4c35aefc8f

Also the internal support workspace in partnercenter dropdown is empty. So I cant start a ticket……

I try to send a Email, and was asked to provide a screenshot of my partnercenter.After provide the screenshot at 12/12/2025 ,no response since then……

WANT TO KNOW HOW TO SOLVE THIS PROBLEM.

Microsoft Partner Center | Other
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