Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Azure deleted my only tenant for inactivity an Im locked out while my VMs are running
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Dvp
0
Reputation points
My only tenant was deleted, now im unable to login in to the portal while my VMs are running.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Dvp 0 Reputation points
2025-12-24T13:16:51+00:00 Tagging @VEMULA SRISAI , also unable to tag Azure AD/Entra for this
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VEMULA SRISAI 13,985 Reputation points Microsoft External Staff Moderator2025-12-25T06:06:56.2066667+00:00 Hello Dvp,
The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.
To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.
We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.
Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored.
Once we have the requested details, we can proceed with your account reactivation
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