Closing personal dev account and removing phone number

Tyson Matthews 0 Reputation points
2025-12-24T03:34:23.7366667+00:00

how to remove the phone number for my personal dev/partner account so i can set up my work account with the same phone number. Currently get the following message after signing up with work account:

We can't continue with the signup process for the following reason:

  • Your phone number is already associated with an existing developer account.

For help with your Microsoft account, go to Microsoft account and verify your information.

MS-CorrelationId: 00000000-41ab-48fd-8eb2-b22eb7025a9f

Code: 40901

steps taken:

  • closed partner acc - personal
  • removed phone number from microsoft acc - personal
Microsoft Partner Center | Other
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