Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
This tenant has been blocked due to inactivity.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Paulinha Canuto
0
Reputation points
Hello,
My acess to my azure free 12 months account is blocked, i getting this error.
Error message: interaction_required: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 361f0829-3b3f-4dd9-886b-626b86459500 Correlation ID: 019b4d61-527c-7dc5-8e60-0448335c56aa Timestamp: 2025-12-23 22:43:02Z
Can be this fixed?
Best regards,
Ana Silva.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-12-23T22:56:46.8433333+00:00 Hello Paulinha Canuto
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Email address used to sign in
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-12-25T21:43:41.7966667+00:00 Hello Paulinha Canuto Please share the details over the private messages so that we can assist you further.
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