Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I used an AZURE trial licence many years ago. Unfortunately, it was blocked due to inactivity. I need to create to reinstate an azure instance using the same email address. How do I do that?
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Carlos Cruz
0
Reputation points
Cannot create an Azure instance due to inactivity.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-12-23T19:13:25.77+00:00 Hello Carlos Cruz,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Email address used to sign in
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-12-25T21:42:53.57+00:00 Hello Carlos Cruz, Please share the details over the private messages so that we can assist you further.
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