Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
Why does my published agent not respond to my inquiry within Teams?
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Anthony Mohler
0
Reputation points
I am currently working through the bootcamp steps to create a declarative agent, however I am having some difficulty. I have generated an agent within Copilot Studio, and I have made it available within Teams and Microsoft 365 Copilot per the Copilot Studio dashboard (see screenshot):
However, when I go to utilize the agent within Teams, the agent is completely unresponsive:
The agent does respond within the "test your agent" section of the Copilot Studio.
I looked at other resources, which suggested to update the channel information, but since this agent was made under the Copilot for Microsoft 365, I do not seem to be able to do anything with channels:
Can you please help me troubleshoot this issue?
Thank you so much!
Microsoft Copilot | Microsoft 365 Copilot | Development
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Prasad-MSFT 10,546 Reputation points Microsoft External Staff Moderator2025-12-19T12:01:34.55+00:00 Microsoft documentation notes that Copilot Studio agents set to Microsoft 365 Copilot should automatically be available in supported apps (Teams, Outlook, Word, Excel, etc.).
However, rollout can take some time (up to a few hours) after deployment, especially if the tenant has multiple regions or cached service configurations. Wait 1–2 hours and then try again. Sometimes agents appear immediately in Studio but need propagation to Teams.
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Prasad-MSFT 10,546 Reputation points Microsoft External Staff Moderator
2026-02-02T11:26:08.8466667+00:00 Could you please try to add a conversation starter or trigger phrase, republish after enabling Teams, then chat with the agent directly?
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