Family Safety allowed/blocked sites not applying in Microsoft Edge

rohit shivran 35 Reputation points
2025-12-18T11:38:24.5533333+00:00

Microsoft Family Safety web filtering has stopped working correctly in Microsoft Edge.

Allowed/blocked website rules are not being enforced at all, even though all settings appear correct in the Family Safety dashboard. Screen time restrictions continue to work, but web filtering does not apply.

This issue started suddenly after working fine for months. I have already tried all standard troubleshooting steps including restarting devices, signing out and back into Edge, resetting the PC, and even removing and re-adding the child account. The issue temporarily resolves and then breaks again automatically.

This clearly appears to be a server-side policy sync issue, not a device or configuration problem. Multiple users are reporting the same behavior across Microsoft Q&A and other community platforms.

Please confirm if this is a known issue and whether a backend fix is currently being rolled out. An update or ETA from the engineering team would be appreciated, as Family Safety is a critical feature.

Microsoft Edge | Other | Windows 10

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