Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
Getting the message "Sorry we are having trouble verifying your account. Please try again." When trying to log into our B2C Tenant. We are unable to login for 3+ days now.
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Power Admin
5
Reputation points
Dear Support Team,
We are currently unable to log into a B2C tenant. Trying to verify the account on login via phone number is returning an error as shown in the attachment. Some of our secret keys on the tenant will expire soon and will need to be updated. We would appreciate a timely response.Please advise, thank you in advance.Screenshot 2025-12-19 at 11.58.52 AM.png
Microsoft Security | Microsoft Entra | Other
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