Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Cannot delete tenant blocked (and deleted) after 20 days of inactivity
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Kris
0
Reputation points
I still see the old tenant (blocked since 6 months) under "Manage tenants" in entra.microsoft.com, and I want to delete it.
When I try to delete such tenant I see the error message: AADSTS5000225: This tenant has been blocked due to inactivity.
Could you please help me to delete this tenant form the list?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-12-17T00:22:54.7966667+00:00 Hello Kris,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Email address used to sign in
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
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