Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Azure login tenant issue
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Ankur Misra
20
Reputation points
Hi,
I‘ve got „Sign-in failed“ error.
Error code: AADSTS5000225
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 5bf487d3-64c2-47b0-b30c-47cf93298700 Correlation ID: 011ce2d6-3f18-4025-b2c7-40887f08d97f Timestamp: 2025-12-16 06:32:35Z
How to unblock my tenant?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2025-12-16T06:47:51.5466667+00:00 Hello Ankur Misra,
To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):
- Tenant ID or affected user's mail
- Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
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