How do I remove old Edge profile email addresses on Windows 11 or macOS?

Martin Bergek 0 Reputation points
2025-12-14T23:57:24.41+00:00

I want to remove old email addresses used to sign in to Edge. This has been a nuisance before but after our company sold a daughter company and we had to migrate our AD it is utterly horrible. I now have two email addresses but now never know which one to use (and actually both are the wrong one). I need to reset my browser and start afresh. And while we are on it I would appreciate if I could make Edge forget old email addresses as well.

This happens on both macOS and Windows 11 and I need to fix both. I have removed everything Microsoft related in ~/Library/Application Support and I have removed everything Microsoft related in Keychain Access (on macOS). But the email addresses keep coming back. Where do they come from?

I had to tag macOS but my question applies to Windows 11 as well.

Please assist. This is driving me nuts!

Microsoft Edge | Profile, sync, and sign in | MacOS

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  1. AI answer

    2025-12-14T23:57:36.2666667+00:00

    To remove old email addresses associated with your Microsoft Edge profile on both Windows 11 and macOS, you can follow these steps:

    For Windows 11:

    1. Remove Profiles: Open Microsoft Edge, click on the profile icon in the top right corner, and select Manage profile settings. From there, you can remove any profiles that are no longer needed.
    2. Clear Browsing Data: Go to Settings > Privacy, search, and services > Clear browsing data. Choose Choose what to clear and select the data types you want to remove, including saved passwords and autofill form data.
    3. Reset Edge: If you want to start fresh, you can reset Edge by going to Settings > Reset settings > Restore settings to their default values.

    For macOS:

    1. Remove Profiles: Similar to Windows, open Edge, click on the profile icon, and manage your profiles to remove any unnecessary ones.
    2. Clear Browsing Data: Navigate to Settings > Privacy, search, and services > Clear browsing data. Select the appropriate options to clear saved data.
    3. Reset Edge: Resetting Edge can also be done through Settings > Reset settings > Restore settings to their default values.

    Additional Steps:

    • Check Keychain Access: Since you've already removed Microsoft-related items from Keychain Access, ensure that there are no lingering entries that might be causing the email addresses to reappear.
    • Sync Settings: If you are signed into Edge and have sync enabled, the old email addresses may come back from the cloud. You can stop synchronization by going to Settings > Profiles > Sync and toggling off the sync for the data types you want to remove.

    By following these steps, you should be able to effectively remove old email addresses from Microsoft Edge on both operating systems.

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