Unable to leave orphaned Microsoft Entra tenant (Vista College) – Error AADSTS5000225

Question

Unable to leave orphaned Microsoft Entra tenant (Vista College) – Error AADSTS5000225

Yahir Davila 0

Hello,

My Microsoft account is still associated with the Vista College (Education Futures Group) Microsoft Entra tenant. Vista College closed in 2021, and there are no active administrators to remove users.

When I attempt to use the “Leave organization” option, it requires my old @vistacollege.edu email, which I no longer have access to.

I need assistance unlinking this orphaned tenant from my Microsoft account. Since the tenant is blocked and has no administrators, I cannot self‑remove.

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-15T06:21:40.0833333+00:00
Hello Yahir Davila,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored

Your answer

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-15T06:21:40.0833333+00:00

Hello Yahir Davila,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored