A cloud-based identity and access management service for securing user authentication and resource access
Azure Portal authentication death spiral
THIS IS NOT AN AZURE ADVISOR QUESTION. It is an EntraID/Azure Portal authentication problem.
Everything was working right as rain from my Mac... and then some sort of pass key thing happened and now I get lost in an authentication death spiral on the mac with both my @live.com ID and my admin ID for my Azure subscriptions on my mac.
48 hours later, it now seems to be (sort of) happening on my PC. I'm worried because I don't want to loose access to my Azure account.
What changed and how do I get this back to a simple username/password + Authenticator situation?
Is this due to something I did, or did something change inside of Azure and/or MacOS that blew things up? I got really worried today when my PC started acting strange, too.
Thanks!
P.S., the signin logs in EntraID for my personal (Global Admin) account say "Interrupted" with a 50074 error code.
Here's the log file... PII and sensitive information removed. If you want me to change anything with this user, I'd like to know the right way to create another user account with Global Admin rights (same as this one) so that I can ensure there is a break-the-glass account I can get into. Thanks!
Date
12/12/2025, 1:20:26 PM
Request ID
f4f271eb-a604-4796-9627-8914af240100
Correlation ID
019b13ca-f1c8-742f-9859-fefb6f0c61c7
Authentication requirement
Multifactor authentication
Agent Type
Not Agentic
Status
Interrupted
Continuous access evaluation
No
Additional Details
User needs to perform multi-factor authentication. There could be multiple things requiring multi-factor, e.g. Conditional Access policies, per-user enforcement, requested by client, among others.
Troubleshoot Event
Follow these steps:
- Launch the Sign-in Diagnostic.
- Review the diagnosis and act on suggested fixes.
User
XXXXXXXX
Username
******@live.com
User ID
XXXXXXXX
Sign-in identifier
Session ID
00b8f7a9-0a87-bd65-fb24-61b79710f265
App owner tenant ID
XXXXXXXX
Resource owner tenant ID
XXXXXXXX
User type
Member
Cross tenant access type
B2B collaboration
Application
Azure Portal
Application ID
XXXXXXXX
Resource
Azure Resource Manager
Resource ID
XXXXXXXX
Resource tenant ID
XXXXXXXX
Home tenant ID
XXXXXXXX
Home tenant name
Client app
Browser
Client credential type
None
Service principal ID
XXXXXXXX
Original transfer method
None
Token Protection - Sign In Session
None
Service principal name
Resource service principal ID
XXXXXXXX
Unique token identifier
XXXXXXXX
Token issuer type
Microsoft Entra ID
Token issuer name
Incoming token type
None
Authentication Protocol
None
Latency
242ms
Flagged for review
No
User agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:146.0) Gecko/20100101 Firefox/146.0