Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to restore or delete blocked tenant
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jakub Raček
5
Reputation points
Hi, I'm having issues when trying to log in to Azure because of a tenant that was blocked due to inactivity. I'm getting this:
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 9abd6f22-1c78-4083-9fe9-fc290aa11100 Correlation ID: 811c284e-7aef-4079-a7f8-a8b0e72e2b88
Is it possbile to restore or delete this tenant so I can create a new one for my MS account? I'm not interested in recovering any data from this tenant, I just want to be able to login to Azure with my current MS account and not be forced to create a new one.
Thank you
Microsoft Security | Microsoft Entra | Microsoft Entra ID
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-12-10T19:47:39.3966667+00:00 Hello Jakub Raček,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Email address used to sign in
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
-
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-12-16T17:31:07.13+00:00 Hello Jakub Raček, Please share the details over the private messages so that we can assist you further.
-
Jakub Raček 5 Reputation points
2025-12-16T17:35:07.0333333+00:00 Hi @Rukmini , I already sent you a private messsage.
Sign in to comment
Sign in to answer