How to Fix the Following Error: "Sign-in failed Error code: AADSTS5000225"

Question

How to Fix the Following Error: "Sign-in failed Error code: AADSTS5000225"

Muhammad Hamza Kaleem 0

Dear team!
Please help me get resolve the following error:

"Sign-in failed

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 20c16d58-decd-4104-a7e2-f78c1bc52701 Correlation ID: 81d7f811-ec54-4bd7-bc29-9b8b5ae6446d Timestamp: 2025-12-01 05:12:05Z".

I shall be very thankful for your services.

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-01T05:44:34.98+00:00
Hello Muhammad Hamza Kaleem,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-03T03:08:39.5733333+00:00

Hello Muhammad Hamza Kaleem,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further.

Your answer

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-01T05:44:34.98+00:00

Hello Muhammad Hamza Kaleem,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-12-03T03:08:39.5733333+00:00

Hello Muhammad Hamza Kaleem,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further.