An Azure tenant blocked due to inactivity is an inactive tenant that Microsoft has temporarily locked.

pedro froes 0

I created an account to train but found myself unable to log in. Which Microsoft support should I contact?

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-27T18:19:04.7466667+00:00
Hello pedro froes,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-28T18:21:54.82+00:00

Hello pedro froes,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further.

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