Who can I complain to at corporate about discontinuing MS Publisher?!!

amirek 35 Reputation points
2025-11-23T19:55:47.4833333+00:00

Please, please don't discontinue Publisher! I've used it for years, and I find it BETTER than Word! It's much more functional for all manner of documents, whereas Word is NOT. Word has too many limitations and is much more difficult to use. So many small businesses use Publisher because it works well for preparing documents for print. It was bad enough that Microsoft removed the scan function and I had to turn to Adobe Acrobat to scan documents! Microsoft needs to STOP trying to fix things and just improve on what they have with as few changes as possible!.

My husband and I both use Publisher for personal use and our very small business. It just works so much easier than Word. ALSO: we DO NOT like 365 or any Cloud-based programs!

There are still MANY people who don't have internet in rural areas, so Cloud-based programs are NOT feasible!

Update Publisher if necessary--I'll buy a new Microsoft Office package so long as it's desktop-based. But, if Microsoft discontinues either Publisher or the desktop-based software, I will NOT buy any more MS products--I will turn to open source. We've used Microsoft products for over 20 years and that's DAILY. But we feel like Microsoft is leaving us behind. We can't afford Cloud-based subscriptions.

There is no reason for very small businesses like ours to have to spend so much on massive programs the go way beyond our needs! It's expensive enough just using non-Cloud-based products, since the prices of everything else just keep going up, while our income just keeps going down. I guess Microsoft is no longer interested in the individuals who started with them and made them what they are, instead focusing on the larger corporate needs, and that's a crying shame, because there are a lot of US still out here.

Microsoft 365 and Office | Publisher | For home

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  1. B. H 0 Reputation points
    2026-09-11T15:35:03.64+00:00

    What really bothers me is that while registering to make a comment here, Microsoft makes me sign up so they can send me a bunch of emails pushing their other stuff.

    I know I'm supposed to be polite here but I'm tired of these oligarchs taking advantage of us common folks. Microsoft knows they are not providing a "like for like" product, but they don't care. They are certainly aware of the hole it will leave for us smaller 'publishers', but it doesn't matter. I'm nearly 70 years old and just found out today that Publisher will be discontinued. I have used Publisher through the years at various churches to provide the weekly church bulletin, newsletters, various flyers and ads, and a myriad of other documents, solely because it was EASY and the end product is professional. One could manipulate text, boxes, pictures, photos, borders--just everything. It is beyond me what we are expected to use now for that purpose, and I'm incensed the Microsoft does not care. Because if they did, there would be a replacement product, not just NOTHING.

    In these days and times, we must all think seriously about whether we want to continue to support these businesses which our dollars and interest have built. Like some of our representatives, they have forgotten where their bread is buttered; who puts those dollars into their pockets. I am so bothered about Microsoft's decision to just end Publisher without a replacement. WE built the Microsoft company and we like Publisher. Microsoft's decision to end this software will definitely affect my use of Microsoft products in the future. I will have to wean myself off your products in the same way I have stopped using and have boycotted businesses and products who don't serve me well during these tumultuous times. It makes me sad.

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  3. Woodward, Steven 0 Reputation points
    2026-06-26T13:34:17.26+00:00

    Please do not discontinue Microsoft Publisher. I work in the funeral industry and use Publisher to create memorial stationary using Publisher and it is by far a better product. I have tried using Word, Adobe Acrobat, Adobe Express and others and though I can do some of the same things a Publisher, it is much more difficult and time consuming to use these other products. Publisher also saves all the Properties settings in my templates so that I only have to add information and print. All the others, I need to changes the properties every time. Please find a way to keep Microsoft Publisher.

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  4. cheryl Keller 5 Reputation points
    2026-06-18T13:39:57.9066667+00:00

    I am writing to express my disappointment with Microsoft’s decision to discontinue Publisher. I have used this program for decades, both personally and professional. I have created some amazing newsletters, cards, programs, flyers and more. Numerous compliments and requests for the work I do with Publisher. I make all my greeting cards using Publisher so I can personalize them and make them special for the individual. I have tried other programs suggested (Canva, Word, Adobe) but after several attempts I have not been able to design the cards I wish to create. These options are not at all a substitute. With Publisher the layout was easy to navigate, and I could easily see what I was doing and what it would look like when printed. Will you please reconsider the plan to discontinue Publisher.

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  5. Joanna Claire 0 Reputation points
    2026-04-23T00:48:14.7933333+00:00

    The suggested alternatives aren’t even close to what Publisher offers to its users. I’ve used this software since at least 2008. I use it for so many things as well as using Canva. I know which app is best for the type of project I’m doing because while some people think they are interchangeable, they really are not.

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