Getting the error "Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. "

Question

Getting the error "Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. "

KSHEERA RAMA LINGESWARA SWAMY SIRIGINEEDI 0

Trying to login into azure portal as a laearning activity. But receiving following error.
Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 6ad68b75-0017-42fb-a27a-ef799a9c5100 Correlation ID: 1b72fae4-ef8c-43ad-a473-7be3eb9a3533

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-24T02:41:41.6733333+00:00
Hello KSHEERA RAMA LINGESWARA SWAMY SIRIGINEEDI,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-26T20:04:21.2266667+00:00

Hello KSHEERA RAMA LINGESWARA SWAMY SIRIGINEEDI,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further

Your answer

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-24T02:41:41.6733333+00:00

Hello KSHEERA RAMA LINGESWARA SWAMY SIRIGINEEDI,

To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):

Tenant ID or affected user's mail

Correlation ID from the recent failure

Timestamp from the recent failure

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-26T20:04:21.2266667+00:00

Hello KSHEERA RAMA LINGESWARA SWAMY SIRIGINEEDI,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further