Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error message: AADSTS5000225: This tenant has been blocked due to inactivity
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Nikhil Ravindra Mhatre
20
Reputation points
I am not able to login to azure portal, its blocking me with following error
Sign-in failed
Error code: AADSTS5000225
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-11-20T11:43:16.2433333+00:00 Hello Nikhil Ravindra Mhatre
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-11-21T11:46:16.5433333+00:00 Hello Nikhil Ravindra Mhatre Please share the details over the private messages so that we can assist you further.
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Dilhan Bowatte 0 Reputation points2025-11-24T00:14:45.31+00:00 I am doing some testing and cant seem to login. I was able to access the dev.azure.com even with this but now unable to navigate there. can you help
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