Microsoft Partner Center | Hardware | Unable to Access as Admin‎

The Partner Center is unable to provide normal inquiries and resolutions due to a system error, so I am contacting here.

I was previously enrolled in a hardware program, but I can't access it now. My account is Global Admin, Account type: Company, and my Vetting status is Authorized.

I was guided to submit an inquiry through Ask Copilot, but when I run Ask Copilot, I have to repeat the same process from the beginning. This approach doesn't seem to be working.

We need real support, not AI chatbot responses.

Also, even though I am a global administrator, I do not have access to that site.

https://partner.microsoft.com/Account/EnterpriseCertificates

CorrelationID: 015169cf-ae4c-4ba7-a434-77b6ad73c09a

Correlation Vector: z2CvHelqQ0eMmjY/.2

Date: 12 Nov 2025 06:46:54 +00:00