how to login to a Surface without a password that has lost connection with our Domain, our password we use is not working.

Jeannie 0 Reputation points
2025-11-18T13:56:12.11+00:00

My Surface has lost access to our domain and when I try to sign in with the surface name and password the password is not working. So is there away to login without the password.

Surface | Surface Go | Network
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  1. Diksha 1,236 Reputation points
    2025-11-18T18:17:48.2633333+00:00

    If your Surface has lost connection to the domain and the password is not working, you can try the following options:

    1. Local Account: If you have a local account on the Surface, try logging in with that username and password.
    2. Safe Mode: Boot into Safe Mode and try logging in. Sometimes this can bypass certain login issues.
    3. Network Connection: Reconnect the Surface to the network where the domain controller is accessible and try logging in again.
    4. Password Reset Disk: If you have a password reset disk, use it to reset the password.

    If none of these options work, you may need to contact your IT department for further assistance.

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