Microsoft Lens does not start on Iphone SE

Daniela Di Casoli 0 Reputation points
2025-11-18T11:16:37.93+00:00

Hello, suddenly Microsoft Lens App does not start on my iPhone. I read the App is being retired and MS 365 copilot can be used, but I cannot access Lens and MyScans anymore so I cannot transfer my files to Copilot. I already tried to reinstall the Lens app with no success. I used the app few days ago and I didn't receive any sunset message. How can I backup all my scan files? Thanks

Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.