Printing Issue After Updating Word 365 on iPad

Eloy Gonzalez 100 Reputation points
2025-11-17T22:54:34.8066667+00:00

After updating Word 365 App on my iPad Pro M4 running iPad OS 26, the print function in Word does not work. Today’s update also updated Excel 365 and print works on Excel as well as other apps on my iPad Pro M4. It seems that only Word’s print fails. The “print menu item” is available on Word 365, but it does nothing with selected.

Microsoft 365 and Office | Word | Other | iOS

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Arlene D 36,225 Reputation points Independent Advisor
2025-11-18T02:09:58.86+00:00

That makes sense and is a good temporary solution. Since AirPrint works in other apps and you’ve reported the issue to Microsoft, the problem is likely with the recent Word update. Using PDF export or Pages to print is the supported workaround until Microsoft releases a fix. Keep an eye on Word updates in the App Store, as the fix should arrive in a future update.

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  1. June Piscitelli 0 Reputation points
    2025-11-24T21:57:30.2033333+00:00

    Thanks to whoever said it is fixed. Delete and reload the app. It is working.

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  2. Arlene D 36,225 Reputation points Independent Advisor
    2025-11-18T01:51:50.79+00:00

    Thanks for the update. Since reinstalling Word did not fix the issue, is your iPad connected to the printer via the same Wi-Fi network and does AirPrint work from other apps?

    Microsoft officially notes that if Word fails to print while other apps work, the issue may be related to the specific Word update. The recommended step is to report the problem through Word’s Help & Feedback option in the app so Microsoft can investigate and provide a fix in a future update. Meanwhile, you can print your Word documents from another device, such as a PC or Mac, if urgent.

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